Firstsource Solutions Buys US Healthcare Firm TeleMedik for $3 Million
Overview
Firstsource Solutions acquired TeleMedik for up to $3 million, boosting its U.S. healthcare and telehealth capabilities. The deal integrates AI and automation to enhance services for health plans facing financial pressures, expanding reach into key U.S. demographics and clinical operations.
Stocks Mentioned
Firstsource Solutions Ltd announced on Tuesday the acquisition of TeleMedik, a Puerto Rico-based provider of healthcare and telehealth solutions, for up to $3 million. The deal, executed via its U.S. subsidiary Firstsource Health Plans and Healthcare Services, LLC, aims to significantly expand the company's footprint in the lucrative U.S. healthcare market.
Deal Details and Financials
The transaction was finalized on January 13, 2026, for a cash consideration not exceeding $3 million, inclusive of upfront payments and earn-outs. TeleMedik, incorporated in 1995, reported revenues of $14.8 million for the year ended December 2024, indicating a solid operational base.
Strategic Rationale and Capabilities
This strategic move enhances Firstsource's Business Process as a Service (BPaaS++) offering by integrating deeper digital and clinical capabilities. It is designed to assist health plans grappling with increased patient utilization and mounting financial pressures. Firstsource highlighted that the combined entity will leverage Artificial Intelligence and automation with TeleMedik's U.S. operational presence to improve health outcomes, cut administrative expenses, and refine member and provider experiences.
Market Expansion and Target Segments
The platform is poised to capture growth in Medicaid, Medicare Advantage, and dual-eligible populations. It specifically targets improved support for Spanish-speaking and underserved communities within the U.S.
Operational Benefits
Firstsource anticipates the acquisition will reduce operational risks, bolster business continuity, and enhance capabilities across Utilisation Management, Care Management, Disease Management, and Population Health. Integration of technology platforms is expected to drive efficiency and lower costs for clients.
Executive Commentary
Sanjiv Goenka, Chairman of RPSG Group and Firstsource, stated the company remains committed to innovation in healthcare through intelligent automation. He noted this acquisition elevates capabilities and amplifies reach across the industry. Dr. Joaquín Fernández-Quintero, President & CEO of TeleMedik Group, expressed enthusiasm for leveraging Firstsource's global reach and technology investments to better serve health plan clients.
Market Reaction
Shares of Firstsource Solutions Ltd closed at ₹321.95 on the BSE on Tuesday, marking a gain of ₹10.50, or 3.37%.
